FREQUENTLY ASKED QUESTIONS

In what cities are you offering your services?

We are located in Tacoma, WA but offering services to all Greater Seattle's Area 

How tall are your marquee letters? Can you write any combinations ? 
Our Marquee Letters are 4ft tall, and yes! We can write ANYTHING you want; we also have herat symbol, question mark symbol, ring symbol and all numbers. 
Are the inflatable rentals always cleaned & sanitized?

All our equipment, including every ball pit ball, floor mat, gate, bounce houses, blocks, is thoroughly sanitized and disinfected after each use. We use a non-toxic, fragrance-free, residue-free cleaner, which kills 99.9% of harmful bacteria, viruses, mold, fungus, and germs. We 

We also proudly clean and sanitize all our balls with a professional ball washing & sanitizing machine.

What happens after I submit my booking inquiry?

You will now receive email explaining if your date is available and a invoice. We require 50% of invoice in order to guarantee your date. Your date is not confirmed until we receive your deposit payment. We can't hold your invoice longer than 24 hrs from sending invoice.

How soon should I book with you?

We recommend you book as soon as you know your date, we book quick! Please check with your park if any permits are required, please send us a copy if you have a valid permit.

Can you create any theme?

Yes! We can work with any theme or color combination, please let us know what you’re envisioning.

What are the payment options?

We accept Cash, Cash App, Venmo or Zelle. All payments are subject to WA State Tax, and taxes will be added in top of your total invoice amount. 

When is the payment due?

The invoice must be paid in full 4 days prior to the event.

What is your cancellation policy?

Deposits are non-refundable. You may reschedule your event and use your credit.

What if it rains?

For the inflatables, to ensure the safety of the little ones, we will not set up outdoors if there is rain in the forecast. However, you may reschedule your rental if you’d like, Please note once we set up our play zone we do not relocate or move the set up elsewhere.
Also no Marquee Set ups in rain for safety reasons.

What are the surface requirements for setup of your inflatables & Marquee?

We require the following for setting up:

• Flat ground is needed for setup.

• We do not set up on dirt or gravel.

What if we have stairs or an elevator at the location?

Please note that any stairs, elevator or small walkways need to be approved by Seattle Party Rentals prior to booking and there will be an additional fee $60-$150 per setup and pick up.

What if we’re having the birthday party at a commercial venue?

If you have an event at a professional venue, please make sure to give us the venue name and address. The venue details are required along with parking instructions and unloading information. 

Is the waiver necessary?

Yes, the signed waiver is 100% required to be signed and submitted before your scheduled event.